Privacy Policy

At Halloween Fest (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website or interact with us.

By using this website, you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name
  • Email address
  • Phone number
  • Any information you include in an enquiry or contact form
  • Information relating to bookings or event enquiries

We may also automatically collect certain information when you visit our website, including:

  • IP address
  • Browser type and device information
  • Pages visited
  • Time spent on the website
  • Referring websites
  • Cookie and analytics data

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries
  • Process bookings or event requests
  • Communicate with you about your enquiry
  • Improve our website and customer experience
  • Monitor website performance and usage
  • Comply with our legal obligations

We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law.

Cookies and Analytics

Our website may use cookies to improve your browsing experience and understand how visitors use our website.

We may use services such as Google Analytics to collect anonymous website usage information. This data helps us improve our website but does not generally identify individual users.

You can disable cookies through your browser settings, although this may affect the functionality of some parts of the website.

Disclosure of Personal Information

We do not sell or rent your personal information.

We may disclose your information to trusted third-party service providers who assist us with operating our website or providing our services, including:

  • Website hosting providers
  • Website developers
  • Analytics providers
  • IT support providers

These providers are only permitted to use your information for the services they provide to us.

We may also disclose your information where required or authorised by Australian law.

Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

While we implement appropriate security measures, no method of electronic transmission or storage is completely secure. As such, we cannot guarantee absolute security.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct any inaccurate or outdated information.

To make a request, please contact us using the details below.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Halloween Fest Tasmania

Email: events@halloweenfest.com.au

Phone: 0475 785 116

Website: www.halloweenfest.com.au

If you believe your privacy has been breached and you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).